FAQs

Most frequent questions and answers

DEMA Solutions 4LSCs function both as SLV (Single-Language Vendor) and Regional MLV (Multiple-Language Vendor). 

As an SLV, we offer in Italian while as MLV, we offer in EX-YU languages such as Serbian, Bosnian, Croatian, Macedonian, Montenegrin, and Slovenian.

DEMA Solutions 4LSCs focuses on delivering translation services to other translation companies.

For end clients, translations are handled by our main division DEMA Solutions SRL.

DEMA Solutions 4LSCs is a department of DEMA Solutions SRL, who is in charge of cooperation with other LSCs (Language Services Companies).

The turnaround for the translation will depend on the word count. As a rough guide, assume that the translators can comfortably process about 2500 words of non-specialized text per day. Proofreading can effectively be completed on a basis of 4000-6000 words a day.

Our minimum turnaround time is usually about two days, although it’s possible to shorten this if urgently needed. We will always be happy to discuss this with you.

Yes, we offer free test translation up to 250 words. Please contact us for further details.

Yes, we even encourage you to do so! It will also help us to understand your requirements better and improve our service.

We surely know our resources. An established rapport built with our translators has made our projects a lot more effective.

The following are the different actions we perform to help us and our translators discover areas to improve, therefore, gives us the ability to match and select the translator who is parallel to a project’s specifications.

  • Daily basis contact with linguists sending reviewers’ feedback.
  • QA reports done by Project Managers.
  • Regular periodical evaluation submitted after internal quality audit managed by our Quality Management.
  • Easy-going and transparent communication allows us to have better insight into the difficulties they encounter occasionally.
  • Listen to their suggestions to make collaborations more efficient.
The following are the programs with the corresponding file formats we work with:
  • Adobe InDesign (.idml, .indd, .indb)
  • Adobe Illustrator (.ai, .eps, .svg)Adobe Photoshop (.psd, .tif, .tiff, .jpg, .jpeg, .bmp, .gif, .png)
  • Adobe FrameMaker (.fm, .mif )
  • Adobe Acrobat (.pdf)
  • MS Word (.doc, .docx, .dot, .dotx)
  • MS Excel (.xls, .xlsx)
  • MS PowerPoint (.ppt, .pptx)
  • QuarkXpress (.qxp, .xtg)
  • Autodesk AutoCAD (.dwg, .dws).
  • We specialize in working with industries such as software, hardware, telecom, medical & life sciences, power & energy, insurance, manufacturing, and engineering.

    Given the nature of our work, we also support these industries with their business, website, marketing, legal, financial, e-learning, human-resource and other commercial translations.

    Yes, we do. We offer two types of MTPE service: light and full post-editing. For more information, connect with us here.

    About DEMA
    Solutions 4LSCS

    A group of professionals in translation industry providing multilingual translation services and DTP solutions to language service companies in Italian and EX-YU languages.

    Links

    Contact Us

    Call Us At: +39 039 9467 678
    Email Us At: info@dema-solutions.com

    DEMA Solutions S.R.L.
    Via Antonio Gramsci 10/12
    20900 Monza Brianza
    Italy

    Hours:
    Monday – Friday
    9:00 – 18:00

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